Case file · Start where you are
I need help with…
Choose the situation closest to yours. Every card links to guides tagged for that situation.
My child has special educational needs
Understanding what support exists and what can be made legally enforceable.
I'm trying to get support put in place
Routes to assessment and the steps councils must follow.
Promised support isn't happening
When Section F provision is not being delivered and who remains liable.
My child isn't in school
The council's duty to arrange suitable education.
I want to make a complaint
Official complaint routes and what happens at each stage.
The school won't listen
When internal routes stall and who holds the duty.
I'm appealing to the SEND Tribunal
The independent appeal route for EHCP decisions.
My child has medical needs at school
Healthcare plans and the duty to include pupils safely.
I'm worried about my child's safety
Safeguarding duties, DSLs, and referral routes.